1. GENERAL

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By utilizing the services of Loved Luxury Handbags, you agree to be bound by these Terms and Conditions (Terms). These Terms may be updated periodically and should be reviewed regularly. They do not affect your statutory rights under California law. You may not assign or transfer your rights under these Terms without express consent. Only Loved Luxury Handbags has the right to enforce these Terms.

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Loved Luxury Handbags is an independent service provider specializing in the repair and restoration of luxury fashion items. We are not affiliated with, endorsed by, or in any way officially connected with any of the brands or companies whose items we may repair or feature in our advertising or marketing materials.

 

All brand names, logos, and trademarks that appear in connection with Loved Luxury Handbagss services are the property of their respective owners. They are used only for identification purposes to convey the capabilities of our services. Our use of these brand names, logos, or trademarks does not imply any sponsorship, affiliation, or endorsement by their respective holders.

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2. PRICING AND PAYMENT

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All prices for services include any applicable taxes and are subject to change without prior notice. Initial quotes are subject to adjustment after physical assessment of items. Loved Luxury Handbags reserves the right to revise prices due to unforeseen complexities once a quote has been approved. Full payment is required upfront, with options to pay via major credit cards or PayPal. Prices quoted are valid for 10 working days. Transactions on our website are processed using secure payment gateways, and we do not store your payment details.

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3. COLLECTIONS, RETURNS, AND TRANSPORT

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A collection fee applies, varying by courier choice and location. It is your responsibility to ensure that items are available for collection at the agreed time and place. If a collection attempt fails due to your unavailability or if you provide an incorrect address, we may charge for any additional attempts. International customers are responsible for additional taxes and duties.

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4. LIMITATION OF LIABILITY

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When you use the handbag restoration services offered by Loved Luxury Handbags, you acknowledge and accept the risks associated with altering luxury handbags. Restoration, including cleaning and repairs, may alter the original state of your handbag. Please be aware that many manufacturers do not service or repair altered handbags, and any existing warranties may be voided as a result of the alterations made during our restoration process. Furthermore, the value of the handbag may be affected by alterations. By choosing to proceed with our restoration services, you agree that Loved Luxury Handbags is not responsible for any depreciation in value or loss of warranty that may occur as a result of the alterations performed.

 

Loved Luxury Handbags' liability for items damaged under our care shall not exceed the lesser of five times the cost of repair or the fair market value of the item, unless otherwise agreed in writing. We aim to resolve complaints regarding our work within 48 hours of item return and offer compensation for losses due to our negligence.

 

5. PRIVACY

 

We prioritize the privacy of our users and comply with California’s privacy laws. Our privacy policy outlines how we handle your data and may be updated to reflect changes in law or our processes. We are dedicated to maintaining the confidentiality and security of your information.

 

6. MARKETING OF ITEMS

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We may use images of serviced items for marketing purposes unless you request in writing that we do not use images of your items.

 

7. RIGHT TO DECLINE

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Service may be declined to any customer in accordance with applicable non-discrimination laws. We do not tolerate abuse towards our staff.

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8. INTELLECTUAL PROPERTY RIGHTS

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Your use of our website or app grants no rights to our intellectual property. Unauthorized use of content is strictly prohibited and may lead to legal action.

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9. CONTENT

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While we strive for accuracy, Loved Luxury Handbags does not guarantee that content on our site is error-free. We recommend users protect their devices with up-to-date antivirus software. We are not liable for damages arising from accessing our content.

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10. THIRD-PARTY SITES

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We may link to third-party websites. Loved Luxury Handbags is not responsible for the content or privacy practices of these external sites.

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11. COMPLAINTS AND GOVERNING LAW

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For complaints, please contact us. These Terms are governed by California law, and disputes will be resolved in California courts.

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